Returns & Exchanges
We want you to love your Abbott Lyon pieces, so we offer a hassle-free 30-day return policy for all items in their original, unworn condition. Please note that personalized or engraved items are unique to you and cannot be returned unless faulty.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place your jewelry or accessories back into their original Abbott Lyon luxury packaging to ensure they are protected during transit.
- 3.Generate Your Label
Follow the prompts in the portal to download your prepaid shipping label or generate a QR code for easy drop-off at a local carrier point.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 7-10 business days back to your original payment method.